How to unblock your PIN

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In case you dialed three wrong PIN codes your card is blocked and you need to unblock your PIN, using Infonotary Smart Card Manager.

To do so, please start the application and follow the steps bellow:

SCM MainScreen EN.png

Enter your administrative PIN in the new window and type your new PIN twice (or the PIN you used before). The administrative PIN can be found on the printout, titled "Smart Card Access Rights", which you received along with you smart card (sample printout). Keep in mind that the minimum and maximum length of the PIN depends on your smart card model.

SCM UnblockPIN EN.png

If the operation is successful, the following message appears:

SCM Success EN.png

If you entered wrong AIN you will get the following error:

SCM WrongAIN EN.png

Warning.jpg Warning: In case you enter three times wrong AIN for Bit4id and five times for Siemens you will permanently block the smart card and it should be replaced!